How hard is it to cancel Squarespace?

Self-serve online: Settings -> Subscriptions -> cancel each subscription individually (website and domain are SEPARATE, cancelling the site does not cancel the domain). Annual websites get a full refund within 14 days (none after; none for monthly plans). Domains are refundable only within 5 days of registration. You can take a refund immediately (lose access) or keep access to the cycle's end.

How to cancel Squarespace

• Channels: online (self-serve)
• Official cancellation page: https://support.squarespace.com/hc/en-us/articles/205810508-Canceling-a-website-subscription
• Pause/freeze: not offered. No pause. Cancelling ends the subscription at the cycle's end and unpublishes the site; export your content first.
• Refund policy: https://support.squarespace.com/hc/en-us/articles/360000623648-Refund-policies
• Account/data deletion: Cancelling a website subscription does NOT cancel your domain, each subscription must be cancelled separately. After cancellation your site is unpublished; export your content first. Account/data deletion is a separate privacy request (CCPA/GDPR).

Evidence

• Squarespace — Canceling a website subscription (accessed 2026-06-05)
• Squarespace — Refund policies for your subscriptions (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Squarespace, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/squarespace (CC BY-SA 4.0).

See Squarespace in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/squarespace"><img src="https://www.cancelatlas.com/share/badges/squarespace.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>